Last Updated: August 31, 2026
The Queen’s Locksmith Inc. (“Queen’s Locksmith,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you contact us through our website, we may collect information such as:
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First name and last name
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Email address
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Phone number
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Service or property address, when provided
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Details included in your message or service request
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Any other information you voluntarily provide to us
Our website does not process online payments or collect credit card or other payment information.
2. How We Use Your Information
We may use the information you provide to:
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Respond to your inquiries and requests
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Contact you regarding locksmith services
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Provide service information or estimates
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Arrange and coordinate locksmith services
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Respond to emergency service requests
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Communicate with you about your inquiry or requested service
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Maintain appropriate business records
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Comply with applicable legal requirements
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information with service providers or other parties when reasonably necessary to operate our website, communicate with customers, provide requested services, or comply with legal obligations.
We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, property, customers, or others.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies provided by our website platform or third-party services.
These technologies may help the website function properly, understand how visitors use the website, and improve website performance.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Data Security
We take reasonable measures to protect personal information submitted through our website against unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Retention of Information
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, or meet legal and regulatory obligations.
7. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.
If you would like to make a privacy-related request, please contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. Queen’s Locksmith is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not directed toward children, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
The Queen’s Locksmith Inc.
31 Ashburn Dr, Ottawa, ON, Canada
Phone: +1 (613) 978-1991
Email: thequeenslocksmithinc@gmail.com
The website currently identifies the business as The Queen’s Locksmith Inc., serves Ottawa and Gatineau and surrounding areas, and provides a contact form requesting first name, last name, email and message.
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